At Epic Backdrops we offer our customers a very simple and fair return policy.
If after receiving your muslin backdrop you are not completely satisfied, you may return it, unused, for a
full refund, minus shipping and handling charges, or you may opt for an exchange. We do not charge a
"restocking fee". It doesn't cost us much money to place an item back on the shelf! :)
We're sorry, but "Clearance Backdrops" are not eligible for returns. They are, however, eligible for
exchange/credit towards another backdrop.
Returns will only be accepted if we are contacted no later than 10 calendar days after your backdrop is
delivered to you.
Always contact us prior to shipping a backdrop as a return. You will be given a Return Merchandise
Authorization number (RMA) that you will place on the outside of the box. Backdrops returned without an
RMA will not be accepted and will be shipped back to you by UPS. You will only be responsible for the
return shipping and handling charges unless we are responsible for the error.
We will always work hard to make sure you are satisfied!
If after receiving your muslin backdrop you are not completely satisfied, you may return it, unused, for a
full refund, minus shipping and handling charges, or you may opt for an exchange. We do not charge a
"restocking fee". It doesn't cost us much money to place an item back on the shelf! :)
We're sorry, but "Clearance Backdrops" are not eligible for returns. They are, however, eligible for
exchange/credit towards another backdrop.
Returns will only be accepted if we are contacted no later than 10 calendar days after your backdrop is
delivered to you.
Always contact us prior to shipping a backdrop as a return. You will be given a Return Merchandise
Authorization number (RMA) that you will place on the outside of the box. Backdrops returned without an
RMA will not be accepted and will be shipped back to you by UPS. You will only be responsible for the
return shipping and handling charges unless we are responsible for the error.
We will always work hard to make sure you are satisfied!
| Epic Backdrops Return Policy |
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| Toll Free Number: 1.866.499.EPIC (3742) info@epicabackdrops.com |
| 1.866.499.EPIC (3742) info@epicbackdrops.com |
